Yes, we do provide customization. Our every piece is freshly tailored on receiving the order and thus one always has an option to get their order customized. Please mention your request and we shall get in touch with you to confirm the details.

No, cash on delivery is not available right now. If this changes in the future, we’ll update you.

Yes, it is important to disclose these details as it helps facilitate a smooth operation and ensures a secure shopping transaction for you. Rest assured, your data will remain secure with us.

Please write us at info@runitgupta.com or WhatsApp/ Ping us at 9399459956.

Yes, you can change the shipping address of your order only before it is billed or shipped. Please contact our Customer Care Team at the earliest.

Yes, you can collect your order in person if it is arranged in advance. Please let us know at least 48 hours before the estimated shipping time so we can confirm the pickup.

Yes, you can.

No, there’s no limit. Shop your heart out!

You can start tracking your order as soon as it has been shipped out. An email will be sent to you with the tracking details, all you need to do is visit our courier partner’s website and track the journey of your order in real time!

To help you find the perfect fit every product display page on our website has a ‘Size Chart’ section for your ready reference.

Yes, we do have the option of made-to-order.

Yes! You can cancel your order only before 12 hours of placing the order. All you have to do is get in touch with our Customer Care and they will help you out.

If your order has been damaged or tampered with, you can refuse to accept it and return it to the courier personnel with all of the original packaging intact. Please do report the incident to our Customer Care Team immediately.

Please get in touch with our customer care team immediately.

If a product is out of stock, you will be informed when you add it to your Shopping Cart or at Checkout. In rare cases, if the product is out of stock after your order is confirmed, we will initiate order cancellation and refund the amount.

NO RETURNS AND EXCHANGES: a. This policy sets out the terms and conditions, on fulfilment of which RUNIT GUPTA may not permit you to either (i) return the products and/or (ii) exchange them for other products but only permit you to send the piece back for necessary alterations on the piece. b. All product sold by RUNIT GUPTA are non-returnable or non-exchangeable products. c. Products sent back for alteration must be returned to RUNIT GUPTA within 10 (ten) days from date it is delivered to you. d. Any garment sought to be sent back for alteration, should be unworn or unwashed. Garments that are found to be worn or damaged or soiled will not be accepted for alteration. e. Alterations returned under this policy will be subject to quality testing/inspection. f. Notwithstanding anything contained in this policy, RUNIT GUPTA reserves a right to reject any request for alteration of any products without giving any reasons for the same. In such cases, products will be sent back to the customer at the original shipping address. This policy applies to all the products sold by RUNIT GUPTA through the Website You are requested to read our Terms and Conditions and other policies available on the Website in addition to this policy as the same are binding upon you.

Sorry for the inconvenience caused; this could be due to a technical glitch, please try again later. In case the problem persists, please contact our Customer Care Team and they will help you complete your order. If amount was deducted before the order was completed, please contact your bank for transaction reversal.

Yes. Your personal information is kept private and handled securely. We use it only to process your order, support you, and manage your experience in line with our Privacy Policy.

Our sizes currently range from S to XXL. If you need a custom or made-to-measure fit, you can contact us before placing your order.

The color variates on different displays and thus it is difficult to provide the exact color option as seen by the viewer. We try our best to provide slightest of difference in the colors but do not assure you to get the color as seen in your display. Also, the hand dyed products may variate slightly piece to piece . Please get in touch with us for further queries.